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Firing Employees
Jack Welsh, America's most admired CEO of 2007, says
firing employees without warning is cowardly. His view is that if there
are problems with an employee, management should immediately take the
employee aside and give them a warning. If employees are gently warned
over a long period of time it should be no surprise to them when they
are fired. Mr. Welsh says experience shows that when they do fire the
employee there is little emotion blowback in that moment. Taking his
view a little farther, firing is about fairness to the employee and the
employer. There should be protocols in place to make sure employees know
where they stand at all times. Managers who do not follow protocols lack
a certain fitness and professionalism to hold their own jobs. The idea
here is to filter out arbitrariness in the firing process. This then
minimizes the fears of other employees who continue to work productively.
Employees must see a relationship between the issuance of warnings and
firing. The employer in doing so demonstrates that it does consider the
feelings of the employees and will not act to fire someone unless there
is a good reason. Ethicacy and reason in all aspects of human life work
together.
Small Business Owners
The problem with Mr. Welshe's assessment of firing is that it does not
consider the intimate circumstances of a small business. Here, an employer
might have one or two employees. Over a year or two of time the employer
and employee get to know the weakness of the other. Weakness in an employer
is generally taken as a sign of weakness, thus the clever employee will
gradually take more and more liberties. The business owner wanting to
be a nice guy or girl simply cannot bring themselves to discipline the
employee. The employee knows this and takes full advantage of the fact.
As time passes the boss gives out little warnings and exclamations of
frustration. The only practical method of stopping the encroachment of
the employee is to wait for the employees to exceed an emotional threshold
and in a burst of anger fire the employee. Here, the employee as played
with the emotions of the proprietor to the point the boss revolts in
anger and fires the employee. The employee knows what they are doing.
But they are tampering with human nature. When people are manipulated
and exploited it is only natural for some to violently react to the manipulations.
So, the ethically of firing someone without warning might be somewhat
different than in a larger company of ten or more employees. If the employer
stays in business for a long time it is ethically incumbent on them to
recognize the role of a responsible manager. They must learn to stop
procrastinating when it comes to discipline an employee. The right of
the very small businessman to fire on short notice has its limits as
the fitness of the employer comes into question.
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