unedited 3/29/08

 

 

 

Change Games

Change Games occur when there is a lack of due diligence on the part of the employer to monitor the activities of employees. It is a difficult game to detect and stop, but it is not uncommon to find the game proliferating in the retail business world.

A savvy employee will size up a customer as they pay for merchandise. If the customer is in a hurry, distracted, distraught or inattentive in any way unscrupulous people will find a way to short change the customer. We are all inattentive or distracted a one time or another. There are ways of manipulating a count of bills to seem that the right amount of change is given back. There are tricks where the sales person is able to slip bills on money he or she has laid on the table. There are psychological tactics to get the customer to focus on the small change while the sales person takes a larger bill. If you observe a demonstration of card tricks you soon get the idea unethical merchants and their employees can be very skilled at deceiving the most intelligent of people. An employer would know there is a problem by the complaints customers and by reports of a sales person not ringing up a sale, instead siphoning off money from the business.