Abusive Business Tactics

Abusive Tactics: The intentional infliction of physical or emotional pain on another person for the purposes of satisfying the needs of ones ego, ambition or income.

Another form of abuse in business is an owner whose mind is distracted pursuing the “good life” who is not paying attention to the management of the business. A contractor might have a foreman who runs the business day to day. But with the frequent absence of the boss the foreman is faced with a multitude of decisions. Some of the decisions he makes are not good ones. When the owner finds out he explodes in a rage cursing out the foreman and workers. On the one hand the owner wants tight control of the company and on the other hand he wants to be out having fun. It is an impossible situation. The owner’s ability to retain good employees is hampered by his abusive tactics. A form of this might be seen in the owner who manipulates peoples, playing the role of a drama queen. Here the tactic is to appear to be hot and then cold to the employees and clients, to strike fear in their thinking.
Abuse is often evident where there is criminal activity. The object of a criminal enterprise is to work the customer over in such a way that they do not know up from down. Doubt is cast on the client at every turn as the business owner plausibly denies everything that seems wrong.

Jilting
Jerking clients around with unexpectedly high bills, very small portions of food in a restaurant and the like. There is an emotional component here in which the owner and staff take satisfaction in causing people discomfort. It is also a highly profitable tactic.

Flaying
Emotionally working a customer over for the emotional satisfaction that seeing another person helpless to do anything about it.

Put-Down
Treating the customer as an inferior being.

Dismisive
Tactically ignoring the client's complaints and sensitivities. Here, domination is sometimes an active component in abuse.

The Rip-Off
An" in your face" admission of wrong-doing by a business that is scamming a client in a way that can be subtle or direct. "Twisting the knife" so to speak, on their hapless victim. Some criminals take extra delight in exercising a display of power over other people.

Catch Me If You Can
Playing mind games with the customer Fatiguing the customer into compliance with ones demands..

Criminal Games
The presence of abuse in a transaction is many times an indication of a crime game. Criminals want more than money they sometimes want the satisfaction of exercising power over other people.